At Pashmika Vastra, every creation begins its journey with the same care and craftsmanship with which it was made. From meticulous quality inspection to elegant packaging, every order is thoughtfully prepared to ensure it arrives in impeccable condition.
Our commitment extends beyond creating exceptional Pashmina—we strive to make every delivery a reflection of the luxury experience you deserve.
Thoughtfully Prepared
Every Pashmika Vastra piece is individually inspected, carefully folded, and beautifully packaged before dispatch.
Orders are typically processed within 2–4 business days. During festive seasons or collection launches, processing times may be slightly extended and we will keep you informed.
Shipping Within India
We deliver across India through carefully selected logistics partners. Delivery generally takes 3–7 business days after dispatch, depending on your location. Shipping charges, if applicable, are calculated during checkout before payment.
Worldwide Delivery
We offer international shipping through trusted global courier partners. International orders generally arrive within 7–15 business days following dispatch, subject to customs clearance and destination logistics. Charges are calculated at checkout based on destination and order weight.
Customs & Import Duties
International shipments may be subject to customs duties, import taxes, or local government charges. These are determined by local customs authorities and remain the responsibility of the recipient.
Track Your Journey
Once your order leaves our atelier, you will receive shipping confirmation and tracking details via email or SMS. You may follow every stage of your order’s journey until it reaches your doorstep.
Delivery Timelines
Occasional delays may occur due to circumstances beyond our control, including:
- Customs inspections
- Weather conditions
- Public holidays
- Natural disruptions
- Courier operational delays
Our Customer Experience team will gladly assist with unexpected delays.
Address Accuracy & Returned Shipments
Please verify your shipping information before completing your purchase. Pashmika Vastra cannot be held responsible for delays or unsuccessful deliveries caused by incomplete or inaccurate details. If a shipment is returned due to an incorrect address, unsuccessful delivery attempts, or refusal, additional shipping charges may apply before re-dispatch.
Upon Delivery
We recommend inspecting your package upon arrival. If your parcel has been damaged during transit, contact us within 48 hours with photographs of the packaging and product so our team can assist you.
Our Promise
Every Pashmika Vastra creation is more than a purchase—it is an expression of heritage, artistry, and timeless elegance. From the moment your order is placed until it reaches your hands, we remain dedicated to exceptional craftsmanship, thoughtful service, and uncompromising care.
Customer Care
For shipment assistance, please use the customer care details provided on our website.